our principles
Why Choose Us
Objectivity
Our no-nonsense objective advice is appreciated worldwide by both small and large utility and government agencies. We tell it like it is, without the fluff.
Expertise
Nobody, and we mean nobody, can surpass our deep expertise or our Founder's pedigree in utilities/govt CX.
Proven Track Record
Our clients consistently praise our efforts, and are willing to talk to our potential clients as references.
With Whom We've Worked
We have consulted and trained hundreds of utilities & Government agencies from every major continent. Here's just a sampling:
City of Tuscaloosa
City of Providence
Duke Energy
City of Chattanooga
San Diego Gas & Electric City of Lexington
Hamilton County
Warren County Water District City of Mobile AL Hendersonville Utility District Town of Lookout Mountain (TN) Providence Water Electricite de France (Paris, France)
Consolidated Utility District
Enel (Rome, Italy)
SCANA
Southern California Edison
Con Edison
Benton PUD
Region of Peel (Canada)
City of Sacramento
Union Gas Limited City of Tuscaloosa
Ekurhuleni Metro Council (Africa)
St Lucia Electricity Services Ltd
City of Murfreesboro
Burbank Water and Power
Newfoundland Power (Canada)
Cooperative Research Network
Enel Green Energy USA
Salt River Project (SRP)
City of Charleston
University of Connecticut
PG&E
BC Hydro
PPL Electric Utilities
PECO, An Exelon Company
KCP&L
Toronto Hydro
The Government of St. Lucia
Exelon
PHI
Vectren Energy Delivery
Direct Energy
Keyspan
Arizona Public Service
Tacoma Water
Toronto Homer Electric Alaska Constellation
Oncor Electric Delivery
Fulton County
Connecticut Light and Power
City of West Palm Beach
City of Modesto
Northeast Utilities
NW Natural
North Delhi Power Limited (India)
Nesa (Denmark)
Consumers Energy
Con Ed Solutions
Lexington Fayette Urban County Govt.
WMECO
American Electric Power
City of Greensboro
City of Austin
Manitoba
Georgia Power Company
NH Electric Cooperative
We-Energies
NStar/Eversource
CoServ
Tampa Electric Co.
City of Leesburg
Ampla (Brazil)
B.C. Hydro
City of Tacoma
Barbados
OpTerra Energy Group
City of Bellevue
Water Authority, Grand Cayman
Entergy
Vectren Source
Columbia Energy Retail
First Energy Solutions
Bahamas Electricity Corp.
City of Toronto (Canada)
Cleco
Pepco
Keyspan Energy Services
Nashville
Hydro Quebec
Guernsey Electric Co.
DTE Energy
Progress Energy
Hydro Ottawa
Integrys ES
Government of The Bahamas
Philadelphia Gas Works
Washington Gas
Colorado Springs
Dominion
City of Providence
PSEG
The Government of Grand Cayman
Paducah Water (City of Paducah)
City of Bellevue Utilities
TruEnergy (Australia)
Wisconsin Public Service
City of Bowling Green
First Energy
Pacific Gas & Electric
PNM
City of Hendersonville
ONS Energy
City of Rossville
Allegheny Power
City of Stamford
Water & Wastewater Treatment Authority
Baltimore Gas & Electric
National Rural Electric Co-op Assoc.
E.On
Avista Utilities
Fulton County Utilities
Omaha Public Power District
Austin Energy
Select Energy
South Central Connecticut Regional Water Authority
LCEC
City of Burbank
National Grid
ComEd
Clark Public Utilities
Kentucky Utilities
Puerto Rico Electric Power Authority
Indianapolis Power & Light
Eskom (a Division of Govt of South Africa)
New Energy
British Gas LCRA
Gainesville Regional Utilities
Piedmont Natural Gas
University of Texas
San Diego Gas & Electric
University of Michigan
Ameren El Paso TX
LFUCG
Sacramento Municipal Utility District (SMUD)
Sempra City of Burleson
The Isle of Guernsey (UK) And many more...
City of Chattanooga
San Diego Gas & Electric City of Lexington
Hamilton County
Warren County Water District City of Mobile AL Hendersonville Utility District Town of Lookout Mountain (TN) Providence Water Electricite de France (Paris, France)
Consolidated Utility District
Enel (Rome, Italy)
SCANA
Southern California Edison
Con Edison
Benton PUD
Region of Peel (Canada)
City of Sacramento
Union Gas Limited City of Tuscaloosa
Ekurhuleni Metro Council (Africa)
St Lucia Electricity Services Ltd
City of Murfreesboro
Burbank Water and Power
Newfoundland Power (Canada)
Cooperative Research Network
Enel Green Energy USA
Salt River Project (SRP)
City of Charleston
University of Connecticut
PG&E
BC Hydro
PPL Electric Utilities
PECO, An Exelon Company
KCP&L
Toronto Hydro
The Government of St. Lucia
Exelon
PHI
Vectren Energy Delivery
Direct Energy
Keyspan
Arizona Public Service
Tacoma Water
Toronto Homer Electric Alaska Constellation
Oncor Electric Delivery
Fulton County
Connecticut Light and Power
City of West Palm Beach
City of Modesto
Northeast Utilities
NW Natural
North Delhi Power Limited (India)
Nesa (Denmark)
Consumers Energy
Con Ed Solutions
Lexington Fayette Urban County Govt.
WMECO
American Electric Power
City of Greensboro
City of Austin
Manitoba
Georgia Power Company
NH Electric Cooperative
We-Energies
NStar/Eversource
CoServ
Tampa Electric Co.
City of Leesburg
Ampla (Brazil)
B.C. Hydro
City of Tacoma
Barbados
OpTerra Energy Group
City of Bellevue
Water Authority, Grand Cayman
Entergy
Vectren Source
Columbia Energy Retail
First Energy Solutions
Bahamas Electricity Corp.
City of Toronto (Canada)
Cleco
Pepco
Keyspan Energy Services
Nashville
Hydro Quebec
Guernsey Electric Co.
DTE Energy
Progress Energy
Hydro Ottawa
Integrys ES
Government of The Bahamas
Philadelphia Gas Works
Washington Gas
Colorado Springs
Dominion
City of Providence
PSEG
The Government of Grand Cayman
Paducah Water (City of Paducah)
City of Bellevue Utilities
TruEnergy (Australia)
Wisconsin Public Service
City of Bowling Green
First Energy
Pacific Gas & Electric
PNM
City of Hendersonville
ONS Energy
City of Rossville
Allegheny Power
City of Stamford
Water & Wastewater Treatment Authority
Baltimore Gas & Electric
National Rural Electric Co-op Assoc.
E.On
Avista Utilities
Fulton County Utilities
Omaha Public Power District
Austin Energy
Select Energy
South Central Connecticut Regional Water Authority
LCEC
City of Burbank
National Grid
ComEd
Clark Public Utilities
Kentucky Utilities
Puerto Rico Electric Power Authority
Indianapolis Power & Light
Eskom (a Division of Govt of South Africa)
New Energy
British Gas LCRA
Gainesville Regional Utilities
Piedmont Natural Gas
University of Texas
San Diego Gas & Electric
University of Michigan
Ameren El Paso TX
LFUCG
Sacramento Municipal Utility District (SMUD)
Sempra City of Burleson
The Isle of Guernsey (UK) And many more...