Award-Winning Services for the Utility Industry Named by CIO Review Magazine as one of North America's "Top 20" analyst firms, UPN offers leading strategic advisory services to all types of organizations and thought leaders involved in the utility industry.
Analyst Services, Research & Training
UPN has almost 25 years of experience with training and research in the following areas:
Billing, Customer Experience, Technology and 311 Best Practices Research for Utilities
Creating and implementing strategies to engage customers and citizens in utility programs
Assessing current communication vehicles and identifying gaps
Supporting initiatives to educate the public and other external stakeholders